INDUSTRIES / GOVERNMENT
Digitise public services citizens can actually use
For counties, ministries, parastatals, and donor-funded programmes. We deliver citizen portals, connectivity, e-government software, cybersecurity, and capacity building as one tender-fluent programme — under one accountable team.
THE CHALLENGE
A public-sector project is never just one discipline
A county service does not become digital when you ship an app. It becomes digital when the portal integrates with eCitizen and IPRS, when the network reaches the ward office, when the data centre can carry the load, when staff know how to run it, and when it all satisfies the Data Protection Act.
Coordinating that across separate vendors — one for software, one for connectivity, one for security, one for training — is where public projects stall. We deliver the whole programme, procurement-ready, under one point of accountability.
- Fragmented deliverySeparate vendors for software, network, security, and training rarely align on a single deadline.
- Integration with national systemseCitizen, IPRS, and ministry systems that a citizen-facing service must talk to.
- Reach to the last mileConnectivity to ward offices, rural schools, and clinics — often off-grid.
- Data protection & auditDPA obligations and ODPC alignment for citizen data, ready for audit.
OUR APPROACH
Build the foundation, integrate, hand it over
STEP 01
Build the foundation that reaches every ward
Digital services are only as good as the infrastructure under them. We modernise data centres with hybrid public/private cloud strategies and extend connectivity to county offices, rural schools, and clinics — including solar-integrated, off-grid links where the mains do not reach.
- Data-centre assessment and modernisation, hybrid cloud strategy
- County-wide, rural, and off-grid connectivity design
- Networks built for the reach public services actually need
STEP 02
Citizen-facing software that integrates and complies
We build the portals citizens use to pay, apply, and track — with mobile and USSD access — and integrate them with eCitizen, IPRS, and ministry systems. Data protection is designed in, aligned to the DPA and ODPC, and documented for audit.
- Citizen portals for permits, payments, and service tracking
- eCitizen and IPRS integration, with mobile and USSD access
- DPA-aligned data protection, documented for ODPC and audit
STEP 03
Hand it over so it keeps running
A system that only the vendor can operate is a liability. Through OpasAcademy we train civil servants to run and maintain what we deliver. If an incident hits a live service, retained clients are acknowledged in ≤15 minutes with a 4 hours containment target.
- OpasAcademy training for civil servants and citizens
- Donor-funded capacity programmes delivered at national scale
- 24/7 monitoring with a 4 hours containment target
THE PRACTICES BEHIND THIS PROGRAM
Every discipline a public project needs, on tap
START HERE
Responding to a tender? Planning a project?
Contact us early in your planning cycle. We provide capability statements, prior-experience documentation, and technical proposal support across every discipline your project needs.