SOLUTIONS / HEALTHCARE
Digitise the facility without disrupting care
For mid-tier private hospitals and clinic groups. Hospital operations software, SHIF integration (with legacy NHIF reconciliation), clinical-grade networking, and patient-data protection — bundled and delivered by one team, so the EMR, the network, and the security audit are never someone else's problem.
THE RISK
In a clinical setting, downtime is a patient-safety issue
When admissions, the EMR, pharmacy, or the lab go down, care stops — and the pressure to restore is immediate. Health data is also among the most sensitive a facility holds, which makes hospitals a priority target and puts every breach under the Data Protection Act.
The complication is that the software, the network, the security, and the SHIF claims all have to work together. Split those across vendors and the seams between them are exactly where clinical systems fail. We deliver them as one programme scoped around clinical workflows.
- Clinical downtimeAn EMR, pharmacy, or lab outage that stops care until it is restored.
- Patient-data breachHealth records exposed — sensitive, high-value, and reportable under the DPA.
- Claims & reconciliation gapsSHIF eligibility and claims that slip when systems do not integrate.
- Fragmented vendorsThe EMR, the network, and the security audit owned by three different suppliers.
OUR APPROACH / 01
Operations software built for Kenyan facility workflows
We deliver admissions, EMR, billing, pharmacy, and laboratory as one operations suite designed around how Kenyan facilities actually work — and integrate SHIF for real-time eligibility, direct claims, and automated reconciliation — including legacy NHIF claims — with MOH reporting built in.
- Admissions, EMR, billing, pharmacy, and laboratory in one suite
- SHIF eligibility, claims, and reconciliation integrated (plus legacy NHIF)
- MOH reporting built into the workflow, not bolted on
Built for the ward
Scoped around clinical workflows, not a generic ERP forced to fit.
OUR APPROACH / 02
Networks that stay up when it matters
Clinical systems demand high availability and the bandwidth to carry imaging. We design resilient networks for the facility — imaging-grade capacity for PACS, radiology, and lab systems — so the infrastructure under your clinical software does not become the point of failure.
- High-availability network design for clinical environments
- Imaging-grade bandwidth for PACS, radiology, and lab systems
- Resilience engineered so infrastructure is not the weak link
Always available
High-availability by design — because the ward cannot wait for a reboot.
OUR APPROACH / 03
Protect patient data and stand ready to respond
Health data is protected end to end — encrypted at rest, in transit, and in backups — with data-handling aligned to the Data Protection Act and ODPC expectations. We train clinical and administrative staff on privacy and security, because most breaches begin with a person, not a firewall.
And when something does get through, retained clients are acknowledged in ≤15 minutes with a 4 hours containment target — faster containment means less disruption to clinical operations.
- Encryption of patient data at rest, in transit, and in backups
- DPA-aligned data handling, documented for ODPC and audit
- 24/7 monitoring with a 4 hours containment target
Protected & ready
Patient data secured — and a response team on call if it is ever tested.
RELEVANT PRACTICES
One team across the whole clinical estate
No separate vendor for the EMR, the network, the security audit, and staff training — it all comes from OpasSecure under one SLA.
In a hospital, a system outage is not an IT ticket — it is a clinical event. We build the software, the network, and the security as one estate so there are no seams for care to fall through, and we contain fast when something does, because minutes on the ward are not the same as minutes anywhere else.
START HERE
Ready to digitise your facility?
Start with a discovery session. We map your current workflows, identify the highest-impact digital interventions, and scope a programme across software, network, and security.